amazon-connect/amazon-connect-salesforce-cti

Issues

• Export Contact Lens to Salesforce (5.23.3)

  #211 opened 4 months ago by Marian-Lemaitre
  1

• Amazon Q embedded mode caused CCP to close

  #200 opened 7 months ago by maddoxd
  0

• Salesforce Classic CTI Adapter - Click to Dial

  #194 opened 8 months ago by pminumula
  0

• Custom Ringtone does not work for Task Contacts

  #192 opened 8 months ago by solarjack
  0

• Custom CCP in Salesforce

  #190 opened a year ago by jakeiscrazy
  0

• Salesforce User Admin permissions

  #189 opened a year ago by kkiotes
  1

• Historical metrics import fails

  #179 opened a year ago by dougjaso
  2

• Salesforce hitting maximum limit in Flex Queue

  #183 opened a year ago by bkilaparthi-equinix
  0

• AC Contact Trace record missing the ContactChannel field

  #182 opened a year ago by datvongsf
  0

• Can't play call recording in AC contact channel record

  #163 opened 2 years ago by chenxi365
  3

• Live chat in AC Contact Channel Analytics

  #167 opened 2 years ago by ilove2git
  2

• AC Record ID max lenght 80

  #29 opened 2 years ago by ataraxg
  4

• Another issue of Error “refused to run the JavaScript URL because it violates the following Content Security Policy directive...”

  #164 opened 2 years ago by f-hiroshis
  0

• How to pass value from CTI Flow to CTI action dropdown button in Salesforce Rls 5.19

  #157 opened 2 years ago by libinjohn05
  1

• Bug: CTI Flow does not execute agent.onRefresh in CTI Adapter for Salesforce v5.19

  #158 opened 2 years ago by intptr-t
  1

• Case ID to CCA on outbound Click to Dial CTI Flow

  #155 opened 2 years ago by judda-cashapp
  0

• Add and Subtract CTI Blocks

  #149 opened 2 years ago by ledgerama
  2

• Softphone Opens in a Separate Window

  #151 opened 2 years ago by cotsuka
  6

• Documentation Update - Voicemail Drops - Required per-user record creation

  #89 opened 3 years ago by patrickhannah
  1

• The Service Console page keeps refreshing

  #128 opened 3 years ago by LucMacPaquet
  2

• Unable to play Contact Lens recordings in Salesforce using guided setup on v5.18

  #127 opened 3 years ago by CaseyGraves
  17

• Contact Lens and Transcribe

  #144 opened 3 years ago by shaun0024
  1

• IdP Login URL - Single Sign On settings

  #53 opened 4 years ago by shruti1196
  2

• SOQL Exception from Trigger in AC CTI package

  #135 opened 3 years ago by rudik99
  1

• handling multiple instances in salesforce

  #114 opened 3 years ago by hagiwara-m01
  1

• onDestroy event is not triggered if the agent refreshes their screen while in an ACW state

  #116 opened 3 years ago by afrankmusic
  1

• "Signature Mismatch" error from S3

  #24 opened 3 years ago by Vinay-K-Prajapati
  5

• historical-metrics issues

  #86 opened 3 years ago by LorneCurrie
  1

• Call Recording Streaming not working for CCA of Contact Lens Type

  #101 opened 3 years ago by IrfaanHasan
  7

• Click to Dial not working if Queue ARN is added to Dial Number Block in Click to Dial CTI Flow

  #106 opened 3 years ago by IrfaanHasan
  1

• Multiple unknow triggers.

  #109 opened 3 years ago by Bathande
  1

• [Line: 71, Col: 1] LWC1058: Invalid HTML syntax: end-tag-without-matching-open-element.

  #110 opened 3 years ago by dschueler
  1

• Voicemail Drop not working - "Voice Contact is not found"

  #96 opened 3 years ago by amiller5bf
  5

• Recordings suddenly stopped playing in salesforce (final player)

  #104 opened 3 years ago by DotTry
  29

• Gettign an error on sfIntervalQueue

  #22 opened 3 years ago by pmorniroli
  2

• How to dereference variables in CTI Flow

  #42 opened 3 years ago by jordanbaucke
  1

• Create a Task block, Error on Save if CallObject field is empty

  #55 opened 3 years ago by vuvuzella
  2

• Contact Trace Record failed to create after upgrading CTI Adapter to v5.16

  #94 opened 3 years ago by IrfaanHasan
  1

• S3 CORS configuration AllowedOrigins incorrect for v5.10.1

  #40 opened 3 years ago by rectalogic
  1

• Click to Dial stopped working after first use until the agent refreshed the page

  #76 opened 3 years ago by IrfaanHasan
  2

• Audio recording import feature stopped working after upgrade to 5.13

  #56 opened 3 years ago by mdebacker
  5

• Contact Channel Analytics Recording Player stopped working after upgrading to 5.14

  #75 opened 3 years ago by IrfaanHasan
  3

• Post Error sfRealTimeQueueMetrics

  #43 opened 4 years ago by bmadden-arch
  4

• Error on Case update

  #28 opened 4 years ago by nfranco
  9

• Getting Insufficient Privileges' error when login to CTI adapter

  #35 opened 4 years ago by aswinpasu
  3

• sfSig4RequestToS3.js lambda fails after 5.9->5.10.1 upgrade

  #39 opened 4 years ago by rectalogic
  1

• CCP opens and remains in browser popup and not in Salesforce CTI utility tab for softphone

  #34 opened 4 years ago by moonbread
  2

• Not able to Reset My Security Token in SalesForce v50.0

  #23 opened 4 years ago by bmadden-arch
  0

• Error on Case Creation

  #26 opened 4 years ago by lotfyh
  1

• AC Contact Channel Analytics issue with CTI upgrade

  #16 opened 4 years ago by ksubheda-coder
  1