igvteam/igv.js

Getting 416 Unsatisfiable Range upon zooming in

colossalpat opened this issue · 2 comments

colossalpat commented

IGV Version: https://github.com/igvteam/igv.js/releases/tag/v2.15.11

Hi,

Loaded a BAM file in igv and we're seeing "416 Unsatisfiable Range" errors upon zooming in on the gene. Also doesn't display the nucleotides of the reference genome.

Example:
Screen Shot 2024-03-19 at 1 35 43 PM

Tested out the same BAM file on IGV Desktop, it doesn't seem to be an issue there.

I also tried building off latest master in case this was fixed, but that doesn't seem to be the case.

Any help would be appreciated, thank you.

jrobinso commented

I will probably need a test case to reproduce this. I am not seeing this error on any files that I have. Seeing the request/response details from the developer network tab would also be helpful.

What server are you using for the BAM file?

Would you be able to share a bam and test case reproducing this problem?

colossalpat commented

@jrobinso, we were able to figure out the issue! Turns out we were gzipping some of the reference genomes and required us to pass in compressedIndexURL (as seen in this PR #1452).

Thank you for reaching out so quickly and for maintaining this package!