sharkpd

actions-otrs

Parse GitHub Comments for OTRS URLs and notify the OTRS Tickets

asterisk-otrs-autoticket

Auto atendimento de criação de chamados utilizando Asterisk e OTRS

dnSpy

.NET debugger and assembly editor

GoOTRS

GoOTRS is a Golang wrapper for accessing OTRS (Version 5 or 6) using the REST API.

grafana_otrs

labor

otobo

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://www.otobo.de/

OTRS

Modifiche e Plug-in per OTRS

otrs-1

OTRS Plugin that adds 2nd factor authentication against privacyIDEA Server

OTRS-Ticket-Notification-To-MS-Teams

OTRS - Send a MS Teams notification to Channel upon ticket action. E.g: TicketQueueUpdate

sharkpd/OTRS-Ticket-Notification-To-MS-Teams

OTRS - Send a MS Teams notification to Channel upon ticket action. E.g: TicketQueueUpdate

sharkpd/actions-otrs

Parse GitHub Comments for OTRS URLs and notify the OTRS Tickets

sharkpd/dnSpy

.NET debugger and assembly editor

sharkpd/GoOTRS

GoOTRS is a Golang wrapper for accessing OTRS (Version 5 or 6) using the REST API.

sharkpd/grafana_otrs

sharkpd/labor

sharkpd/otobo

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://www.otobo.de/

sharkpd/otrs-1

OTRS Plugin that adds 2nd factor authentication against privacyIDEA Server

sharkpd/OTRS-Additional-Navigation-Menu

OTRS - Adding additional navigation menu to point to external url

sharkpd/otrs-components

OTRS Components

sharkpd/OTRS-Config-Item-Notification

OTRS - Check Config Item expiring date and if within current month, create ticket to notify agent.

sharkpd/OTRS-Custom-SQL-Statistic

OTRS custom statistic module based on SQL

sharkpd/otrs-grafana

Dashboards configuradas para visualização dos dados do OTRS

sharkpd/OTRS-Process-Management-ACL-For-Owner-or-Responsible

OTRS - ACL module that restrict Activity Dialog ID to current logged user and ticket owner or responsible.

sharkpd/OTRS-QuickDelete

Enables quick delete in ticket action row.

sharkpd/otrs-salesforce-customer-sync

Sync your Salesforce Customer Data to ((OTRS)) Community Edition

sharkpd/OTRS-Ticket-Auto-Allocation

OTRS - Auto assigning incoming ticket (from email) to the agent.

sharkpd/OTRS-Ticket-Config-Item-Details

OTRS - Get Config Item additional details from dynamic field ITSMConfigItemReference and and update it to another specific ticket dynamic field.

sharkpd/OTRS-Ticket-Notification-To-RocketChat-Channel

OTRS - Send a rocket chat notification in Rocket Chat channel upon ticket action. E.g: TicketQueueUpdate

sharkpd/OTRS-Ticket-Notification-To-Slack-Channel

OTRS - Send a notification to Slack Channel upon ticket action. E.g: TicketQueueUpdate

sharkpd/OTRS-Ticket-Notification-To-Telegram-Agent

OTRS - Send a PERSONAL telegram notification to agent upon ticket action. E.g: TicketQueueUpdate

sharkpd/OTRS-Ticket-Notification-To-Telegram-Group

OTRS - Send a telegram notification to SPECIFIC TELEGRAM GROUP based on Queue upon ticket action. E.g: TicketQueueUpdate

sharkpd/otrs.GoogleLogin

Google authentication for OTRS

sharkpd/otrs.MultilevelServiceSelection

Multi Level Service Selection for OTRS

sharkpd/otrs_tickets

sharkpd/otrsconnect

connecting ERPNext with OTRS

sharkpd/otrstb

OTRS Telegram Bot

sharkpd/plugin.video.otrstream

Kodi plugin to access Online TV Recorder (OTR) at http://www.onlinetvrecorder.com/

sharkpd/Zabbix-OTRS

Zabbix integration with OTRS

sharkpd/zabbix-otrs-integrating

The purpose is show how to integrate OTRS 6 ticket system with Zabbix. I installed using versions Zabbix 3.4 and OTRS 6.